Booking & Cancellation Policy
Workshops
The full name, phone number and (ideally) email address of every participant is required for attendance. Workshops have limited number of spaces.
Your space will not be secure (and may be filled) until you have paid in full for the workshop.
Cancellation Policy
Your cooperation and understanding of our cancellation policy is greatly appreciated. If you have booked a place and are unable to attend a workshop for any reason, please let us know as soon as possible so that your place may be offered to someone else.
If you are pre-registered for a workshop you must cancel at least 1 week prior to the workshop to receive a full refund (a 5% admin fee will be deducted). Cancellations made up to 48 hours prior to workshop will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 48 hours prior to the workshop.
In certain circumstances, you may be able to transfer the payment to an alternative future workshop or course. This is offered at the discretion of the event organizer.
In the event of the cancellation of an event by the organizer, you will receive a full refund of the course fee. If an event is moved from its advertised venue and/or the date is changed, your payment will remain valid if you wish to attend the rescheduled event. If not, we will issue a full refund
Weekly Classes
The full name, phone number and (ideally) email address of every participant is required for attendance. Classes have limited number of spaces.
Your space will not be secure (and may be filled) until you have paid in full for the term of classes. Unless otherwise stated, only payment in full will be considered a valid booking.
Bookings are valid for classes during the dates stated only. Students unable to attend a class during the term can make up the class at another weekly class. This is offered at the discretion of the organiser, within the stated term dates.
Cancellation Policy
Your cooperation and understanding of our cancellation policy is greatly appreciated. If you have booked a place and are unable to attend the term for any reason, please let us know as soon as possible so that your place may be offered to someone else.
If you are pre-registered for a term you must cancel at least 1 week prior to the start date of the term to receive a full refund. Cancellations made up to 48 hours prior to start date of term will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 48 hours prior to the start of the term. Once the term has started no refund will be available.
In the event of the cancellation of an event by the organizer, you will receive a full refund of the term fee. If an event is moved from its advertised venue and/or the date is changed, your payment will remain valid if you wish to attend the rescheduled event. If not, we will issue a full refund.
